Tel: +44 (0)1785 827600

See How benchmarkindex® Can Improve Performance...


This video requires Javascript and Flash
See also

Improving Business Performance

Benchmarking is the number 1 management tool for improving performance. benchmarkindex® provides World class benchmarking techniques to SMEs to help increase turnover, boost profits and improve productivity.

benchmarkindex® provides an holistic approach, based around the balanced scorecard, that allows a business to not only measure its performance but to compare that performance with a chosen peer group and objectively identify areas where it needs to improve.

Figure 1 - The Balanced Scorecard

Step 1 – Measure

You can’t manage what you don’t measure. Measurement in itself delivers substantial improvements, by allowing business owners and managers to identify and understand their key performance indicators.

Step 2 – compare

Performance is a relative indicator. You can only properly understand how well you are doing by reference to others. A 10% net profit margin is only useful if you know what sector norms are. If you were to realise that sector norms are 15%, your response would be entirely different than it would be if the sector average was 5%.

There are more than 100,000 company records within the database, allowing businesses to compare their performance with that of a suitable peer group across many indicators.

Step 3 – improvement plan

With a trained facilitator, the business will go through a cause-and-effect analysis to determine the causes of underperformance. A strategic improvement plan is put in place to overcome the constraints identified.